Category: ITPro – Dojo

Retrieve Oem bios Windows License key (uefi)

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Did a clean install on a device & Windows did not pick up the bios activation key? no 3rd party tools required, these commands will retrieve the key for you Run this in PowerShell (Elevated) to retrieve the key Retrieve & install: (run in elevated prompt)

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Windows 11 Release Health Videos

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The Windows 11 release health page found here: Windows 11 Updates Has this great new feature, every month the Patch-Tuesday update changes are neatly bundled with a video explaining what’s fixed & what’s new in this month’s updates and even some tips! Making them easier to understand even for less tech savvy end-users. Here’s the …

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Windows Update: Get me up to date

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This new option in Windows 11 called ‘Get me up to date’ is located in the settings app, under Windows Update / Advanced options Once turned on, Windows Updates will get your device updated as fast as possible restart as needed even if you’re in active hours, a great option to use when going out …

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Have you really turned it off and on again?

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Yes it’s the all time classic answer calling Helpdesk, but things have changed since Windows has Fast Startup enabled by default. This happened with the release of Windows 8.x, before then a simple restart was equal to turning it of and on again. Users will tell you they already restarted the device & the issue …

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Advanced Wi-Fi troubleshooting in Windows (Wlan-Report)

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Users having network connection issues are no fun, wired troubleshooting is mostly straight forward. Wireless connections however can be an bigger challenge… 1st thing to do usually is checking for driver updates for the adapter so far easy. Users having issue sometimes & usually not when you’re at the device to help them can be …

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Keeping your Sysinternals Tools up 2 date

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Sysinternals Tools are the must have toolset for any IT-Pro keeping them up2date got a lot easier on Windows 10 and 11 since they were added to the Windows Store: https://www.microsoft.com/store/productId/9P7KNL5RWT25 The entire suite always up to date & at your fingertips: Great for local use, if you want to take the files to another …

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Catching Malware Like Pro – Part 2

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In part 1 I wrote about the use of multiple engines at once for 1 file, now let’s see how to quickly check a device for malware using the same technology. The VirusTotal service has an api interface & can be used scripted. Sysinternals a must have toolset for every ITPro has integrated the service …

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Catching Malware Like Pro – Part 1

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Most IT-Pro’s I talk to on this topic have the same answer when it comes to catching a possible virus on a machine. Important steps to take: Remove the device from the corp network Scan the device with the ‘favorite’ antivirus product If the step above fails to find it, use another antivirus/antimalware product ….. …

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Fix – Windows 11 upgrade fails with ‘We couldn’t update system reserved partition’

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Some Windows 10 preloads have a small EFI System Partition of 100MB which is enough for 10 but might cause the upgrade to Windows 11 to fail with the message ‘We couldn’t update system reserved partition’ error code 0xc1900104, or error code 0x800f0922. Without the need for partition resizing tools you should be able to …

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Fix Windows Update (Shotgun method)

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Problem: Windows updates fails to detect updates, keeps running into the same error Store apps cannot be installed (uses WU to do this) Run this script in an elevated PowerShell window Set-Service wuauserv -StartupType DisabledSet-Service BITS -StartupType DisabledStop-Service BITS -ForceStop-Service wuauserv -Forcereg delete “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v AccountDomainSid /freg delete “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v PingID /freg delete “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate” /v …

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